Get them talking about you!

Treat them Right! Sounds simple doesn’t it? Most businesses probably think they are treating their customers right, “They’re satisfied, isn’t that enough!” Well, sure it is if you just want satisfied customers, but if you want loyal, referring customers, simply satisfying your customers is just not enough. What are you doing to stand out? When was the last time a customer, client, or patient walked out of your place of business and told someone else about how great they were treated or how great they felt when they left? Shouldn’t that be your goal? Wouldn’t it be great to have your customers walk out so thrilled about how they were made to feel that they told their friends, family, co-workers, heck anyone who would listen; about their experience in your business.
Take sometime this week; think about what you can do to make your customer’s day. What can you do to keep them talking about you after they walk out the door?

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6 Responses to Get them talking about you!

  1. Shoshanna says:

    I agree, too many businesses now don’t care about their customers at all. I will always pick the shop with better prices over the place that hardly gives me a glance. And yes kind treatment is infectious (especially now that it is not as common). It goes back to Kindergarten, treat others as you want to be treated1

  2. Great question and one that not enough business owners contemplate from day to day. We give great follow up which is uncommon and this makes our customers feel comfortable that they have made the right decision to work with us.

  3. Oh what a fab post! It’s got my wheels turnin’. Thank you for inspiring me early on a Monday morning.

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